AI Receptionist for Law Firms

Q: Can I customize the intake questions Aria asks?

Yes. You define exactly which questions Aria asks callers: type of matter, deadlines, parties involved, budget, urgency. Aria follows your custom intake questionnaire precisely, consistent with ABA Model Rules on intake procedures.

Q: Can Aria ask conflict-of-interest screening questions?

Yes. You can configure Aria to ask for the names of opposing parties and key matter details. This information is included in the summary, allowing you to check for conflicts of interest before making first contact — consistent with ABA ethics guidance.

Q: How does Aria handle urgent calls from existing clients?

Aria identifies urgent situations (imminent hearing, expiring statute of limitations, court appearance) and sends you an immediate SMS marked as urgent. You define the urgency criteria that apply to your practice.

The Problem

A prospect who isn't called back quickly calls another firm

67% of potential clients call another firm if you don't answer. Each missed call can represent a matter worth thousands of dollars in fees.

Calls during client meetings

You are in a consultation or at a deposition. The phone rings, but no one is there to answer. The prospect moves on to the next firm listed on Google.

Time-consuming qualification

Spending 20 minutes on the phone only to discover the matter is outside your practice area. Every unqualified call is billable time you never recover.

After-hours intake gap

People search for a lawyer after work and on weekends. If your firm is closed, they leave a message that gets buried — or they simply move on to the next result.

Confidentiality and professionalism

You cannot hand off client calls to just anyone. Client information is sensitive and every first impression must reflect the professionalism your firm is known for.

The Solution

Aria qualifies your leads while you practice law

An AI receptionist trained for US law firms. She screens, qualifies, and delivers the files that matter — 24/7, after hours and on weekends.

Smart intake questionnaire

Aria asks your custom intake questions: type of matter, deadlines, parties involved, budget. You receive a pre-qualified file ready for your review — consistent with your firm's intake protocols.

Conflict-of-interest screening

Configure Aria to collect opposing party names and key matter details. Run your conflict check before you even pick up the phone to call the prospect back.

24/7 after-hours intake

Capture every prospect who calls evenings, weekends, and holidays. Aria handles the intake while you're unavailable, so no potential client falls through the cracks.

Detailed summaries by email and SMS

After every call, you receive a complete summary: prospect contact details, nature of matter, urgency, parties involved. Everything you need to decide whether to call back — integrates with Clio via email.

The Impact

Every missed call is a lost case

67%

of prospects call another firm if they do not reach you on the first try

$2,000+

average value of a case lost to a missed call

24/7

availability to capture prospects searching evenings and weekends

How It Works

Ready in 30 minutes, not 30 days

1

Configure your assistant

We set up Aria with your firm's information: practice areas, intake questions, urgency protocol. Ready in under 30 minutes. Works alongside Clio and other practice management tools via email summaries.

2

Aria answers your calls

When a prospect calls and you are unavailable, Aria takes over. She introduces the firm, asks your qualification questions, and collects all necessary information.

3

Receive a complete intake file

After every call, you receive a structured summary by email and SMS: contact details, type of matter, urgency, key details. You decide in 30 seconds whether to call back.

FAQ

Frequently asked questions

Does Aria guarantee confidentiality of client information?

Aria does not retain call recordings by default. Summaries are sent only to the recipients you configure (you, your paralegal, etc.). Data is hosted securely and is never shared with third parties. You maintain full control over who receives the information.

Can I customize the intake questions Aria asks?

Absolutely. You define exactly which questions Aria asks callers: nature of the legal matter, important deadlines, opposing parties, budget, urgency. Aria follows your custom intake questionnaire precisely, consistent with your firm's intake protocols.

Can Aria ask conflict-of-interest screening questions?

Yes. You can configure Aria to ask for the names of parties involved, the nature of the dispute, and other relevant details. This information is included in the summary, allowing you to run your conflicts check before making first contact — consistent with ABA ethics guidance.

Does Aria comply with ABA ethics rules for law firm intake?

Aria is a call-handling and intake tool, not legal advice software. It is designed to gather information without creating an attorney-client relationship. Your firm remains responsible for compliance with applicable bar rules. We recommend reviewing your state bar's guidance on automated intake tools before deployment.

How does Aria handle urgent calls from existing clients?

Aria identifies urgent situations: imminent hearing, expiring statute of limitations, court appearance, bail hearing. In these cases, she sends you an immediate SMS marked as urgent so you can respond right away. You define the urgency criteria that match your practice.