NEW · Bilingual & Multilingual

A bilingual voice agent that speaks your customers' language — automatically

Aria detects your caller's language from their very first sentence and replies exclusively in that language for the entire call. Native French & English. Zero setup.

Book a free demo See it in action
Automatic detection FR + EN native FR / EN No setup
Live transcript
CALLER · EN
"Hi, I'd like to book an appointment please."
ARIA · EN
"Hi there! I'd be glad to help you book. What day works best?"

CALLER · FR
« Bonjour, j'aimerais prendre un rendez-vous. »
ARIA · FR
« Bonjour ! Avec plaisir. Quelle date vous conviendrait ? »
The problem

Your customers don't all speak the same language.

Traditional phone menus force callers into “Press 1 for English” friction. Human bilingual receptionists are expensive and rarely available 24/7. Most voice bots default to one language and hope for the best.

Phone menus

Friction that frustrates callers before they even reach a human.

Bilingual hires

Expensive, hard to staff outside business hours.

Single-language bots

Lose the caller the moment they speak the “wrong” language.

How it works

Three steps — no configuration, no menu

Aria handles language detection and switching transparently. Your team sees none of the complexity.

01

Aria detects the language

From the caller's very first sentence, Aria identifies the language using combined acoustic and lexical analysis — no touch-tone menu, no language button to press.

02

Aria replies in that language

For the rest of the call, Aria speaks exclusively in the caller's language. If the caller switches mid-call, Aria follows the switch.

03

Everything stays in language

Call routing, live transfers, SMS triggers, and post-call summaries are all generated in the detected language. No leaks, no awkward switches.

Side-by-side

Two callers, two languages, one Aria.

Both conversations happen on the same phone number, with the same Aria configuration. No button to press, no menu to navigate.

English caller
CALLER
"Hi, I'm calling about booking a service appointment for next week."
ARIA
"Of course — I can help with that. What day works best for you?"
CALLER
"Thursday afternoon, if possible."
ARIA
"Thursday afternoon works. I'll send you a confirmation by text right after."
French caller
APPELANT
« Bonjour, j'aimerais prendre rendez-vous pour la semaine prochaine. »
ARIA
« Avec plaisir. Quelle journée vous conviendrait le mieux ? »
APPELANT
« Jeudi après-midi, si possible. »
ARIA
« Jeudi après-midi, c'est noté. Je vous envoie la confirmation par texto dans un instant. »
In the real world

A Montreal contractor, 40% of calls in English

A caulking contractor in Montreal receives inbound calls from both French-speaking and English-speaking homeowners every day. Aria handles both — without the owner having to configure anything.

0
Missed calls because the caller spoke the “wrong” language.
1
Sentence — all Aria needs to pick the right language.
Frequently asked questions

Everything you want to know

01How does Aria detect the caller's language?—
From the first spoken sentence. Aria analyzes the caller's speech continuously (acoustic and lexical cues) and replies in the detected language for the rest of the call. No touch-tone menu, no language button.
02How many languages does Aria support?+
Aria answers in French and English — the language is detected automatically from the caller's first sentence.
03What if the caller switches languages mid-call?+
Aria follows the switch. A caller who starts in French then shifts to English will continue the call with Aria replying in English. No configuration needed.
04Can I set a default language for the greeting?+
Yes. You choose a priority language that Aria uses for the first-message greeting, then Aria adapts to whatever language the caller speaks from that point on.
05Does bilingual work with call transfers and SMS?+
Yes. Call routing, transfers to a human, SMS triggers, and post-call messages are all generated in the detected call language.
06How much does the bilingual feature cost?+
It is included in every Aria plan. No per-language surcharge, no add-on to activate.
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Start today

Stop losing customers who don't speak your language

Aria is the bilingual voice agent built for Canadian businesses. It answers in French and English — automatically. Book a free demo to hear it on your own phone number.
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