AI Receptionist for Law Firms

Q: Can I customize the intake questions Aria asks?

Yes. You define exactly which questions Aria asks callers: type of matter, deadlines, parties involved, budget, urgency. Aria follows your custom intake questionnaire precisely.

Q: Can Aria ask conflict-of-interest screening questions?

Yes. You can configure Aria to ask for the names of opposing parties and key matter details. This information is included in the summary, allowing you to check for conflicts of interest before making first contact.

Q: How does Aria handle urgent calls from existing clients?

Aria identifies urgent situations (imminent hearing, expiring limitation period, court appearance) and sends you an immediate SMS marked as urgent. You define the urgency criteria that apply to your practice.

The Problem

A prospect who isn't called back quickly calls another firm

67% of potential clients call another firm if you don't answer. Each missed call can represent a matter worth thousands of dollars.

Calls during client meetings

You are in a consultation or at court. The phone rings, but no one is there to answer. The prospect moves on to the next firm listed on Google.

Time-consuming qualification

Spending 15 minutes on the phone only to discover the matter falls outside your practice area. Every unqualified call is billable time you never get back.

After-hours calls

People search for a lawyer in the evening after work or on weekends. If your firm is closed, they leave a message that may get lost — or they simply move on.

Confidentiality and professionalism

You cannot hand off client calls to just anyone. Client information is sensitive and every first impression must reflect the professionalism of your firm.

The Solution

Aria qualifies your leads while you practise law

An AI receptionist trained for Canadian law firms. She screens, qualifies, and delivers the files that matter — bilingual from the first word.

Smart intake questionnaire

Aria asks your custom intake questions: type of matter, deadlines, parties involved, budget. You receive a pre-qualified file ready for your review.

Conflict-of-interest screening

Configure Aria to collect opposing party names and key matter details. Check for conflicts of interest before you even pick up the phone to call the prospect back.

Bilingual EN/FR for Canadian firms

Aria answers in English by default and switches automatically to French if the caller prefers. Essential for client intake at Canadian firms serving clients in both official languages.

Detailed summaries by email and SMS

After every call, you receive a complete summary: prospect contact details, nature of matter, urgency, parties involved. Everything you need to decide whether to call back.

The Impact

Every missed call is a lost file

67%

of prospects call another firm if they do not reach you on the first try

$2,000+

average value of a file lost to a missed call

24/7

availability to capture prospects searching evenings and weekends

How It Works

Ready in 30 minutes, not 30 days

1

Configure your assistant

We set up Aria with your firm's information: practice areas, intake questions, urgency protocol, preferred languages. Ready in under 30 minutes. Integrates with Clio and other tools via email.

2

Aria answers your calls

When a prospect calls and you are unavailable, Aria takes over. She introduces herself, asks your qualification questions, and collects all necessary information.

3

Receive a complete file

After every call, you receive a structured summary by email and SMS: contact details, type of matter, urgency, key details. You decide in 30 seconds whether to call back.

FAQ

Frequently asked questions

Does Aria guarantee confidentiality of client information?

Aria does not retain call recordings by default. Summaries are sent only to the recipients you configure (you, your assistant, etc.). Data is hosted securely and is never shared with third parties. You maintain full control over who receives the information.

Can I customize the intake questions Aria asks?

Absolutely. You define exactly which questions Aria asks callers: nature of the dispute, important deadlines, opposing parties, budget, urgency. Aria follows your custom intake questionnaire precisely, just like your best legal assistant would.

Can Aria ask conflict-of-interest screening questions?

Yes. You can configure Aria to ask for the names of parties involved, the nature of the dispute, and other relevant details. This information is included in the summary, allowing you to check for conflicts of interest before making first contact.

Does Aria support bilingual client intake for Canadian law firms?

Absolutely. Aria automatically detects whether a caller prefers English or French and switches seamlessly. This is especially important for Canadian law firms serving clients from coast to coast, where bilingual intake can be the difference between winning or losing a client.

How does Aria handle urgent calls from existing clients?

Aria identifies urgent situations: imminent hearing, expiring limitation period, court appearance, custody matter. In these cases, she sends you an immediate SMS marked as urgent so you can respond right away. You define the urgency criteria that match your practice.